Order Adjustment & Address Verification Policy
At Smarteenews, we understand that plans can change. To make your shopping experience flexible and worry-free, we offer a 4-hour adjustment window after your order is placed.
Cancellation or Modification Within 4 Hours
If you need to cancel or modify your order, please contact us within the first 4 hours of placing your purchase. You can reach us through:
- The “Contact Us” form on our website
- Submitting a support ticket
- Emailing us directly at support@smarteenews.com
Our team will process your request as quickly as possible.
Important Note
After the 4-hour window has passed, we are unable to make any changes, cancellations, or edits to your order. We appreciate your understanding, as production may begin immediately after this period.
Address Accuracy
Please double-check your delivery address before submitting your order. It is the customer’s responsibility to ensure the address is:
- Complete
- Accurate
- Includes street name, house number, city, state, and ZIP code
Providing the correct address helps prevent delivery delays and ensures your package arrives safely.
Address-Related Issues
Smarteenews LLC is not responsible for failed deliveries caused by incorrect, incomplete, or undeliverable address information supplied at checkout. Any reshipping fees or losses due to incorrect addresses are the customer’s responsibility.
Customer Support
If you have questions or need assistance, our customer support team is here to help. Please contact us anytime at:
Email: support@smarteenews.com
Thank you for choosing Smarteenews. We are honored to serve you and are committed to delivering every order with care and efficiency.